Representing IT Performance Management as Metamodel
Keywords:
IT governance, ontology, metamodels, IT investment, IT performance managementAbstract
Many empirical studies have shown that the business value from investment in IT projects can be greater than the one being currently achieved. Thus it calls for specific focus on IT governance in order to reach fusion between business and IT goals. Good IT performance management should enable the business and IT executives to understand how IT is contributing to the achievement of business goals. The paper addresses the issue of representing IT governance best practice frameworks as ontological metamodels. Special attention is dedicated to VAL IT framework, which represents a comprehensive framework to maximize business value from IT investments. The paper points out the necessity of analyzing, comparing and integrating IT governance frameworks in order to complement different knowledge and generate ontological metamodel of IT performance management. Scope of
our work is in the static aspect of the framework and as the metalanguage Extended Entity/Relationship model is used.
References
Andra, S. (2006); Action-Oriented Metrics for IT Performance Management, Cutter IT Journal, 19(4): 17-21. http://www.cutter.com/content-and-analysis/journals-andreports/cutter-it-journal/sample/itj0604d.html
Atkinson, C.; Kühne T. (2003); Model-Driven Development: A Metamodeling Foundation, In IEEE Software, 20(5): 36-41. http://dx.doi.org/10.1109/MS.2003.1231149
Brandabur, R.E. (2013); IT Outsourcing - A Management-Marketing Decision, International Journal of Computers Communication and Control, ISSN 1841-9836, 8(2): 184-195.
Broussard, F.W.; Tero, V. (2007); Configuration and Change Management for IT Compliance and Risk Management: The Tripwire Approach, White Paper.
Engels, G.; Gogolla, M.; Hohenstein U.; Hülsmann, K.; Löhr-Richter, P.; Saake, G.; Ehrich, H.-D. (1992); Conceptual Modelling of Database Applications Using an Extended ER Model, Data & Knowledge Engineering, ISSN 0169-023X, 9(2): 157-204.
Franke, U. et al. (2009); Decision Support oriented Enterprise Architecture Metamodel Management using Classification Trees, Proceeding of Enterprise Distributed Object Computing Conference Workshops, EDOCW, Auckland, New Zealand, 328-335.
Goeken, M.; Alter, S. (2009); Towards Conceptual Metamodeling of IT Governance Frameworks Approach-Use-Benefits, Proceeding of 42nd Hawaii International Conference on System Sciences HICSS, Hawaii, USA, ISSN 1530-1605, 1-10.
Gu, B.; Xue, L.; Ray, R. (2008); IT Governance and IT Investment Performance: An Empirical Analysis, Proceedings of International Conference on Information Systems ICIS, http://aisel.aisnet.org/icis2008/30
Haanappel, S.; Drost R.; Harmsen, F.; Brinkkemper, S.; Versendaal, J.M. (2011); A framework for IT performance management, http://www.cs.uu.nl/research/techreps/repo/CS-2011/2011-006.pdf
Information Technology Governance Institute (2005); Measuring and Demonstrating the Value of IT, USA, White paper.
Information Technology Governance Institute (2007); COBIT 4.1 Edition, USA, White Paper.
Jacobson, D.D. (2009); Revisiting IT Governance in the Light of Institutional Theory, Proceeding of 42nd Hawaii International Conference on System Sciences, HICSS, Hawaii, USA, 1-9.
Karagiannis, D.; Höfferer, P. (2008); Metamodeling as an integration Concept, Software and Data Technologies, In: Springer Berlin Heidelberg, 37-50.
Kifor, V.C.; Tudor, N. (2013); Quality System for Production Software as Tool for Monitoring and Improving Organization KPIs, International Journal of Computers Communication & Control, ISSN 1841-9836, 8(2): 235-246.
OGC 2007, The official introduction to the ITIL service lifecycle, London, UK: The Stationery Office, White Paper.
Pereira R.; Mira da Silva M. (2012); A Literature Review: Guidelines and Contingency Factors for IT Governance, Proceeding in Mediterranean & Middle Eastern Conference on Information Systems, EMCIS, Munchen, Germany, 342-360.
Saat, J. et al (2010); Enterprise Architecture Meta Models for IT/Business Alignment Situations, Proceeding of 14th IEEE International Enterprise Distributed Object Computing Conference, EDOC, Vitoria, Brazil, ISSN 1541-7719, 14-23.
Silvius, A. J. G. et al (2013); The Relationship between IT Outsourcing and Business and IT Alignment: an Explorative Study, Computer Science and Information Systems, ISSN 1820-0214, 10(3): 973-998.
Simonsson, M.; Johnson, P. (2008); The IT Organization Modeling and Assessment Tool: Correlating IT Governance Maturity with the Effect of IT, Proceedings of 41st Annual Hawaii International Conference on System Sciences, HICSS, Hawaii, USA, pp. 431.
Solow, R. (1987); "We'd better watch out", New York Times Book Review, pp. 36.
Symons, C. (2005); IT Governance Framework, Forrester, White Paper.
Webb, P. et al (2006); Attempting to Define IT Governance: Wisdom or Folly?, Proceeding in 39th Annual Hawaii International Conference on System Sciences, HICSS, Hawaii, USA, pp. 194a.a
Published
Issue
Section
License
ONLINE OPEN ACCES: Acces to full text of each article and each issue are allowed for free in respect of Attribution-NonCommercial 4.0 International (CC BY-NC 4.0.
You are free to:
-Share: copy and redistribute the material in any medium or format;
-Adapt: remix, transform, and build upon the material.
The licensor cannot revoke these freedoms as long as you follow the license terms.
DISCLAIMER: The author(s) of each article appearing in International Journal of Computers Communications & Control is/are solely responsible for the content thereof; the publication of an article shall not constitute or be deemed to constitute any representation by the Editors or Agora University Press that the data presented therein are original, correct or sufficient to support the conclusions reached or that the experiment design or methodology is adequate.
